PRIVACY POLICY

American Revenue Agency

Effective Date: September 6, 2026
Last Updated: October 26, 2026

American Revenue Agency (“American Revenue Agency,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, prospective customers, and customers who interact with our website, forms, advertisements, communications, and services.

This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices you have regarding your information.

By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• First and last name

• Business name

• Email address

• Telephone or mobile number

• Mailing or business address

• Website URL

• Information about your business

• Marketing needs and interests

• Information submitted through contact forms

• Information submitted through free audit forms

• Appointment and consultation information

• Communications you send to us

• Information necessary to provide requested services

• Billing and transaction-related information

We may also automatically collect information when you visit or interact with our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of visits

• Website interactions

• Advertising and analytics identifiers

• Cookie and similar tracking information

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to inquiries

• Provide requested free audits

• Schedule consultations or appointments

• Communicate with prospective and existing customers

• Provide our marketing and business services

• Process transactions

• Send invoices, receipts, confirmations, and service communications

• Send appointment reminders

• Provide customer support

• Operate and improve our website

• Personalize your experience

• Analyze website traffic and visitor behavior

• Measure advertising effectiveness

• Conduct marketing and advertising campaigns

• Send email marketing communications when permitted

• Send SMS/text communications when appropriate consent has been obtained

• Maintain our customer relationship management records

• Automate appropriate business communications

• Detect and prevent fraud, abuse, and security incidents

• Comply with applicable laws and legal obligations

3. GOHIGHLEVEL AND CUSTOMER RELATIONSHIP MANAGEMENT

American Revenue Agency uses GoHighLevel and related technologies to manage customer and prospective-customer information.

Information you provide through our website, forms, calendars, chat features, or other communication methods may be entered into or processed through our customer relationship management system.

This may allow us to manage:

• Customer inquiries

• Contact records

• Sales opportunities

• Appointment scheduling

• Email communications

• SMS communications

• Follow-up communications

• Marketing campaigns

• Business automations

• Customer service

4. FORMS AND FREE AUDIT REQUESTS

When you submit a contact form, request a free audit, schedule an appointment, request information, or otherwise provide information through our website, we may use the information to respond to your request and communicate with you about relevant services.

Submitting a form does not obligate you to purchase services from American Revenue Agency.

5. EMAIL COMMUNICATIONS

If you provide your email address, we may use it to communicate with you regarding:

• Your inquiry

• Requested services

• Free audits

• Appointments

• Customer support

• Service updates

• Relevant products or services

• Promotional or marketing communications where permitted

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the applicable email.

Unsubscribing from promotional emails may not prevent us from sending necessary transactional or service-related communications.

6. SMS AND TEXT MESSAGE COMMUNICATIONS

If you voluntarily provide your mobile number and separately consent to receive text messages from American Revenue Agency, we may send SMS or text communications relating to the categories of messages for which you provided consent.

Depending on your selections, these communications may include appointment reminders, account or service notifications, customer-care communications, promotional offers, marketing messages, or service updates.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact American Revenue Agency using the contact information provided below.

Consent to receive marketing text messages is not a condition of purchasing goods or services from American Revenue Agency.

American Revenue Agency does not sell, rent, or transfer SMS opt-in information or text-message consent to third parties for their own marketing or promotional purposes.

Mobile information and text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to telecommunications providers, messaging platforms, and service providers solely as necessary to deliver and support our text-message program.

7. SMS CONSENT

Where required, we obtain appropriate consent before sending SMS communications.

Providing a telephone number by itself does not necessarily constitute consent to receive marketing text messages.

Where our forms provide SMS marketing or informational-message options, users may be presented with separate consent choices. SMS marketing consent is optional and is not required as a condition of purchasing our services.

You may withdraw SMS consent at any time by replying STOP.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, scripts, and similar tracking technologies.

These technologies may be used to:

• Operate our website

• Remember preferences

• Understand website usage

• Measure website traffic

• Improve website performance

• Measure advertising campaigns

• Provide or measure relevant advertising

• Understand how visitors interact with our website

You may be able to control certain cookies through your browser settings or through cookie-consent controls, where available on our website.

9. GOOGLE ANALYTICS

We may use Google Analytics or similar analytics services to understand how visitors use our website.

These services may collect information regarding website visits, device information, browser information, pages viewed, traffic sources, and interactions with our website.

When these analytics services are enabled, we use this information to understand website performance and improve our marketing and services.

Google's collection and use of information is subject to Google's own applicable policies.

10. META/FACEBOOK PIXEL AND ADVERTISING TECHNOLOGIES

Our website may use Meta Pixel and other advertising technologies.

These technologies may allow us and applicable advertising platforms to understand visitor activity, measure advertising effectiveness, build advertising audiences, and deliver relevant advertisements.

Depending on your browser settings, consent choices, location, and applicable law, you may be able to limit certain tracking technologies.

11. ONLINE PAYMENTS

If you purchase services from American Revenue Agency, payments may be processed through third-party payment processors.

Payment processors may collect information necessary to process your transaction, such as:

• Name

• Billing address

• Payment card information

• Transaction information

• Email address

• Telephone number

American Revenue Agency may receive transaction details and payment status information but may not directly store complete payment-card information when payment information is handled by a third-party processor.

Payment processors maintain their own privacy and security practices.

12. APPOINTMENT SCHEDULING

When you schedule an appointment or consultation, we may collect information such as your name, email address, telephone number, business information, preferred appointment time, and information you voluntarily provide regarding the purpose of the appointment.

We use this information to schedule, confirm, manage, and follow up regarding your appointment.

13. AUTOMATED COMMUNICATIONS

We may use automated systems and workflows to assist with customer communications, including:

• Appointment confirmations

• Appointment reminders

• Follow-up messages

• Email sequences

• Customer-service communications

• Requested information

• Marketing communications where appropriate consent has been obtained

Automated marketing communications will be subject to applicable consent and opt-out requirements.

14. HOW WE SHARE INFORMATION

We may disclose information to service providers that perform services on our behalf, including providers supporting:

• Website hosting

• CRM services

• Email delivery

• SMS delivery

• Appointment scheduling

• Analytics

• Advertising

• Payment processing

• Data storage

• Business automation

• Customer support

These providers may process information as necessary to perform services for American Revenue Agency.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud or abuse, protect the safety of users or others, or facilitate a merger, acquisition, financing, restructuring, or sale of business assets.

SMS opt-in information and consent are excluded from disclosures to third parties for their own marketing or promotional purposes.

15. THIRD-PARTY SERVICES

Our website may integrate with third-party services and platforms.

These third parties may maintain their own privacy policies and terms. American Revenue Agency is not responsible for the independent privacy practices of third-party websites or services.

We encourage you to review the privacy policies of third-party services you choose to use.

16. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no Internet transmission, website, database, or electronic storage method can be guaranteed to be completely secure.

17. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable requirements.

18. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable law, you may have rights concerning your personal information, potentially including the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain information regarding how certain information is used

• Opt out of certain marketing communications

• Withdraw certain previously provided consent

• Exercise other rights provided under applicable privacy laws

Certain requests may be subject to verification, legal exceptions, and record-retention requirements.

To submit a privacy request, contact American Revenue Agency using the information provided below.

19. CHILDREN'S PRIVACY

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we discover that such information has been collected, we will take reasonable steps to delete it where required by law.

20. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

American Revenue Agency is not responsible for the privacy, security, or content practices of third-party websites. You should review their privacy policies before providing personal information.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business, services, technologies, legal obligations, or privacy practices.

When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

22. CONTACT AMERICAN REVENUE AGENCY

Questions, concerns, or privacy requests regarding this Privacy Policy may be directed to:

American Revenue Agency

Website: www.americanrevenueagency.com

Email: [email protected]

Phone: 1-262-300-4200

Mailing Address: 257 N Calderwood St..224, Alcoa. TN 37701